Guarantee : All products are guaranteed as long as they are measured and fitted by us.

Tolerance : Our made to measure products are made by hand and we allow a 3cm tolerance on all these products.

Cancellation and amendments : On ordering a made to measure item the cancellation and amendment must be made before going into production. According to consumer act contract and regulations 2013 made to measure products do not come within the cancelation period and do not need to be within the 7-14 day cancellation period.

Returns : Made to measure products are custom made to your precise requirements. Once made our products are suitable only to you and therefore cannot be cancelled or returned.

Defective and damaged items : any made to measure items that are damaged or defective Prior to fitting will be replaced or fully refunded depending on the teams decision. This is limited as all products go through and intense quality control check before leaving our factory.

Prices and payments : All made to measure orders are finalised with a 50 percent deposit this will put your order into action and the final payment to be taken 24 hours prior to fitting the product.